Welcome to Allow! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we access, collect, use, and share your data, including location data. By using our app, you agree to the practices described here. If you do not agree, please discontinue using our services.
Who We Are
Allow (“we,” “our,” or “us”) provides a platform for drivers to manage their activities efficiently. If you have questions, you can reach us at:
Email: support@allowmena.com
Postal Address: Al Andalous Complex, Hawally
Phone: 22215552
Information We Collect
We may collect personal information, including your name, email address, phone number, and postal address. Payment and billing information may also be collected if applicable.
We collect precise and approximate location data in certain scenarios. When the app is in use, location data is collected to enable real-time navigation and route optimization. When the app is running in the background, and if permitted by you, location data may be collected to track task progress and provide location-based services.
Non-personal information, such as device details (IP address, browser type, and usage patterns), may also be collected. Cookies are used to maintain user sessions and improve app functionality.
How We Use Location Data
Location data is used to provide app functionalities, such as navigation and task allocation. It is also used to improve route efficiency, optimize service delivery, provide customer support, and generate anonymous analytics for app improvement.
How We Share Location Data
We do not sell or rent your location data. It may be shared with service providers to facilitate app features such as navigation or task routing. Additionally, it may be disclosed to legal authorities when required by law or to ensure user safety.
Managing Location Data
You can control app access to your location through your device settings. Location permissions can be enabled or disabled, and background access can be withdrawn. However, disabling location permissions may limit the app’s core functionalities.
Data Retention and Deletion
Location data is stored only for as long as necessary to provide services or as required by law. You may request deletion of your location data by contacting us at
support@allowmena.com.
Data Security
We use encryption and strict security protocols to safeguard your location and personal data. While we take every precaution to secure your data, no system is entirely secure. If you suspect a breach, contact us immediately.
Your Rights
You have the right to access the data we hold about you. You may request corrections or updates to your data and request deletion of your location data, subject to legal or operational requirements. Contact us at *support@allowmena.com* to exercise these rights.
Changes to this Privacy Policy
This policy may be updated periodically, and updates will become effective upon posting. We encourage you to review this policy regularly to stay informed about how we are protecting your data.
Location Data Summary
We collect and use location data to provide essential services, such as navigation and task allocation. Location data is retained only as long as necessary, and users have full control over its collection through device settings.
Notification Access
Our application requires access to your notifications to [state the purpose, e.g., deliver timely alerts or improve your user experience by tracking notifications for convenience]. This data is exclusively used for [specific purpose] and is never shared with any third parties. You retain full control and can revoke notification access at any time by updating your device settings.
This Privacy Policy is accessible via a direct link on the Google Play Store listing page and within the app under main menu.